Duty Manager - Saudi Nationals
نُشرت في :
04-12-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
What you will be doing:
- Responsible for managing the front of house operations to ensure we are providing the high quality service to our customers.
- Supervision and support of all areas as required
- Define the organization of work to be performed by the team members and supervise coordinate and plan daily activities of personnel
- Handle different guest challenges and situations and be part of the first response emergency team.
- Completion of the Daily Running sheet with full communication across all areas of the lounge including Qantas staff
- Reporting of sickness absence punctuality etc. issues to the T&C Manager
- Achieve budgets customer satisfaction targets and other business metrics.
- Receive and deal with verbal complaints; forward to the Lounge manager when necessary.
- Communicate directly with your front of house team kitchen team and higher management to provide them with all relevant/ needed information.
- Assist with implement training programs for all employees conduct induction and skills training
- Maintain and improve quality service in our lounges.
- Maintain standards of hygiene for food handling and presentation as prescribed by council / legislative regulations in accordance with the Lounges and Qantas Food Safety Plan.
- Make sure that an ACCOR and Brand policies are respected
- Excellent knowledge of the software operation and usage..
- Check discrepancy report and action accordingly.
- Train junior team member and coordinate the monthly on the job training for the whole department
- Log and inform your Manager of any system problems & workplace injuries.
- Assisting with protecting and maintaining control of the lounge and bar areas.
Qualifications :
Your experience and skills include:
- A passion for people and creating the next generation of hospitality leaders.
- Ability to support and guide team members to reach operational expectations
- Prior experience working with Ento Interlex or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English; additional languages are a plus
- Good interpersonal skills and selfconfident
- Good sales skills
- Dynamic
- Good presentation
- A thorough and organised approach
- 2 years experience in same position in similar type of hotels
- Bachilor degree
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
