Summary Reporting to the Operation Manager the Information Technology Specialist is responsible for the effective operation of information technology (IT) services and support across the organization. The Information Technology Specialist serves as a technical expert for the development implementation management and support of systems and networks. The IT specialist plans and carries out exciting complex assignments and develops new methods and approaches in a wide variety of IT specialties. They evaluate new and enhanced approaches to deliver IT services; test and optimize the functionality of systems networks and data; and define technical requirements. The Information Technology Specialist is responsible for providing various forms of computerrelated technical assistance and improving the efficiency of the work of the staff through the use of technology
Job Duties
Responsible for maintenance and backup of internal development servers
Responsible for maintaining telecommunication and web systems
Support of legacy desktops laptops and servers
Evaluate new hardware and software to meet company requirements
Maintain inventory of internal licenses and track compliance
Design and generate reports as requested
Establish procedures to ensure the readiness quality and accuracy of websites and online platforms providing guidance and training to staff
Provide technical advice and assistance to office staff as needed
Coordinate with the University of Regina s Information Services department on IT related issues
Assist other staff in special events and activities as required
Monitor or optimize the performance security backup and recovery of the database
Develop policies and procedures concerning the database: data entry and sharing information with others
Establish procedures to ensure the readiness quality and accuracy of websites providing guidance and training to staff
Use available technology to promote the web site and gather statistical information for analysis
Assist other staff in special events and activities as requested
Plan develop and manage all IT services programs and support throughout the enterprise
Provide internal IT support (server security software updates hardware maintenance etc.)
Oversee the implementation deployment and operation of information systems and technology solutions
Requirements
- Bachelors degree in Information Technology or a related field
- A technical degree in Information Science CS or equivalent skill gained through experience coupled with 2 years of experience in systems (hardware and software) support
- At least 2 years of practical experience in database administration development and web design.
- Knowledge of IT principles concepts and methods; systems testing and evaluation principles methods and tools; IT security principles and methods; COTS products; Internet technologies; and/or emerging information technologies
- Good experience in HTML MySQL AWS (server and user access) PHP CSS JavaScript Programming Wordpress DNS and familiarity with multiple web browsers and OS platforms software procurement and updates user management and SAS administration (Google Suite Zoom UniVerse etc.)
- Must possess strong analytical interpersonal and communication skills and have the ability to work with minimal supervision in a team environment
- Experience in using graphic design applications would be an asset
- Strong analytical and problem solving skills
- Ability to manage multiple assignments and meet deadlines
- Effective attention to detail and a high degree of accuracy
- Self motivation and the ability to take initiative and multitask
- Self motivation and the ability to take initiative and multitask
Benefits
- Competitive salary
- Health Insurance Coverage
- Paid time off (Vacation Sick leave and Holidays)
- Retirement Saving Plan
- Opportunities for Professional Development and career Advancement
- Employee Assistance Programs
- Supportive work Environment and Team Culture.
Bachelor's degree in Information Technology or a related field A technical degree in Information Science, CS, or equivalent skill gained through experience coupled with 2+ years of experience in systems (hardware and software) support At least 2 years of practical experience in database administration, development, and web design. Knowledge of IT principles, concepts, and methods; systems testing and evaluation principles, methods, and tools; IT security principles and methods; COTS products; Internet technologies; and/or emerging information technologies Good experience in HTML, MySQL, AWS (server and user access), PHP, CSS, JavaScript, Programming, Wordpress, DNS and familiarity with multiple web browsers and OS platforms, software procurement and updates, user management and SAS administration (Google Suite, Zoom, UniVerse, etc.) Must possess strong analytical interpersonal, and communication skills and have the ability to work with minimal supervision in a team environment Experience in using graphic design applications would be an asset Strong analytical and problem solving skills Ability to manage multiple assignments and meet deadlines Effective attention to detail and a high degree of accuracy Self motivation and the ability to take initiative and multitask Self motivation and the ability to take initiative and multitask
Education
All Applicant must meet the Education with the Degree of Information Technology with 1 to 3 years experiences