Host Hostess
نُشرت في :
30-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Maintain complete knowledge of:
- Dining room layout table/seat/section numbers proper table setups room capacity hours of operation price range and dress code
- Restaurant reservation procedures
- Daily house count arrivals departures VIPs
- Scheduled inhouse group activities locations and times
- All department policies / service procedures
- Answer telephone within 3 rings using correct salutations and telephone etiquette.
- Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
- Communicate reservation or cancellation changes to management as they arise throughout the shift.
- Monitor the preparation of own assignments ensuring compliance to departmental standards.
- Ensure that all menus check folders are cleaned and in sufficient quantity.
- Ensure that the hostess stand is cleaned and organized.
- Review the Reservation book preassign designated tables and follow up on all special requests.
- Greet the guests at the entrance of the restaurant.
- Seat Guest accordingly to floor plan / being fair to each waiter.
- Show guests their table which has been designated to them
- Ensure that the guests are pleased with their table.
- Present the open menu to the guest.
- Ensure that the tables are set to the best service of the guest.
- Anticipate heavy business times and organize procedures to handle waiting lines.
- Anticipate guests needs respond to them promptly and acknowledge guest however busy and whatever time of the day.
- Maintain positive guest relations at all times.
- Be familiar with hotel services / activities to respond to guest inquiries accurately.
- Handle guest complaints following instant pacification procedures and insuring guest satisfaction.
- Monitor guests reactions and confer frequently with management to ensure guest satisfaction.
- Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.
- Monitor and maintain cleanliness and working conditions of own section equipment and supplies.
- Assist restaurant staff with their job functions to ensure optimum service to guest: when requested.
- Promote a cooperative working climate maximizing productivity and quality.
- Do table visits systematically at each meal period to ensure guest satisfaction.
- Promote F&B Outlets to each customer in down time.
- Successful completion of the training process.
- To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced.
- To assist in Menu printing.
Qualifications :
- Previous work experience as a Host/Hostess.
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customerservice skills
- Excellent communication skills
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
