Bell Captain
نُشرت في :
18-10-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
- Ensure that the bell desk is organized at all times.
- Keep the working area clean and tidy always.
- Ensure that smooth and fast baggage handling for all arrival/departure guests.
- Maintain close relationships with reception/information/cashier as well as other departments.
- Attend all guest calls for Bell stand / Door Services related services.
- Delegate bell boys to pick up the baggage from guest rooms.
- For any guest requests followup call is to be made back to the guest to verify complete satisfaction.
- Check the inventory of items on loan and all items are collected at the time of on or before checkout.
- All baggage movements are tagged and recorded.
- Update luggage movement register and sign off daily.
- Guest and other departments letters and couriers are distributed properly and accurately.
- Ensure that all bills are paid and room keys returned before guests depart from the hotel premises.
- Ensure that hotel shuttle bus service and airport transfer are carried out smoothly and properly.
- The order required newspapers for the next day and monitored the delivery of newspapers to each occupied guest room.
- Help observe safety and security rules at all times.
- Alert the management of any unattended packages and strangers found on the premises.
- Check the daily arrival list for VVIPs or guests with functional needs.
- Prepare for group movements and ensure enough staffing is in place to handle groups.
- Greet all guests in the lobby warmly and professionally make them feel welcome and anticipate their needs before they arise.
- Recognize all returning and VIP guests and welcome them back.
- Helping guest service team in escorting guests to and from their accommodations and also orienting them with the property features facilities and inroom equipment.
- Inform guests about all hotel and guest room features hotel facilities and emergency procedures.
- Assist guests with their luggage and try to acknowledge them by name.
- Make deliveries to guest rooms as instructed.
- Store and retrieve luggage and other objects for guests.
- Be aware of daily hotel activities and group and VIP arrivals.
- Communicate special guest requests to the assistant. Front Office Manager / Manager on Duty.
- Ensure the lobby bell closet and work areas as well as departmental equipment are clean and presentable at all times.
- Assist the security team in scanning all guest luggage.
- Offer assistance to all guests at times.
- Provide an efficient luggage storage delivery and collection service.
- Perform any other work as and when assigned by the management.
Qualifications :
- Minimum 2 years of relevant experience
- Hotel fire procedures
- Hotel security procedures
Remote Work :
No
Employment Type :
Contract
نوع التوظيف
عقد
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
