Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work polishing equipment table setting collects materials / goods from other departments etc.
Communicates directly with guests i.e. presents menus helps with recommendations receives orders places orders and handles payments.
Ensures proper appearance (condition of uniforms) and grooming whilst on duty.
Handles the guest greeting upon arrival and their seating through the hostess.
Ensures that under no circumstances the entrance is left unattended.
Maintains a professional / friendly yet discreet relationship with the outlet patrons to ensure their wellbeing.
Makes himself / herself familiar with all menus promotions and other relevant issues concerning the outlet (product knowledge).
Reports cleanliness and maintenance issues to the immediate Supervisor.
Handles guest complaints as per instructions or consults the immediate Supervisor.
Does all miseen place work according to the whole day service requirements.
To report any equipment failures/problems to the Maintenance Department.
To pass any maintenance requests to the Maintenance Department.
To participate in any Training/Developments schemes as recommended by senior management.
Attends all regular departmental briefings and contributes to an open communication within the assigned team.
To treat guests and colleagues in a polite and courteous manner.
To observe high standards of personal hygiene.
To maintain clean and organized side stations at all times.
To anticipate customers needs.
To be flexible in assisting around different areas of the hotel.
Familiar with the companys internal policies and safety procedures
Helps in other areas of the Hotel if the situation requires.
To have a complete understanding of and to adhere to policy relating to Fire Hygiene Health and Safety.
Be familiar with all related company documentation and especially with the relevant Operational Standards for the department.
To carry out any other reasonable duties and responsibilities as assigned.
Other duties as assigned.
Qualifications :
Tamayyaz Program is for Saudi Nationals Only.
Open to candidates with little to no work experience including fresh graduates and those with up to 6 months of relevant work experience.
Basic English skills are a must.
Strong passion for the Hospitality Field.
Excellent interpersonal and communication skills.
Is a team player that contributes to and proactively assists coworkers.
Ability to work a flexible roster depending on departmental needs.
Ability to focus attention on guest needs always remaining calm and courteous.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا