The Dynamics 365 techno functional consultant is a part of applications team working on managing D365 ERP CRM and various enterprise applications with strong expertise in Azure DevOps
LCS API’s and Agile/Hybrid methodologies. The ideal candidate will have exceptional communication presentation and vendor management skills as well as proficiency in Project Management.
Role and Responsibilities:
- Manage the dynamics 365 ERP/CRM platform ensuring smooth operation.
- Having banking industry domain knowledge to continuous optimization across all business functions.
- Leverage LCS for environment management monitoring and troubleshooting within the D365 ecosystem.
- Develop and integrate APIs for seamless communication between D365 and other enterprise applications.
- Collaborate with business and IT stakeholders (Vendors/Cross department teams/Management) to understand functional requirements and design solutions that align with business goals.
- Lead endtoend project management ensuring successful implementation upgrades and enhancement of enterprise applications.
- Apply agile/hybrid methodologies to deliver solutions in an iteration and efficient manner ensuring timely delivery of projects.
- Provide technical leadership and direction on D365 development configuration and customization efforts.
- Prepare and deliver presentations reports and system documentations to stakeholders clearly articulation technical concepts to nontechnical audiences.
Domain Exertise:
- Indepth knowledge of D365 finance and operations (ERP) and customer engagement (CRM).
- Expertise in using Azure DevOps for managing development pipelines version control and CI/CD processes.
- Proficient in using LCS for managing D365 environments diagnostics and deployments.
- Strong understanding of API’s and integration techniques to ensure D365 communicatees effectively with other enterprise systems.
- Proficiency in applying Agile/Hybrid project management methodologies for delivering on time projects.
- Expertise in managing other enterprise applications in banking or similar industries alongside D365.
- Familiarity with banking financial services or similar industries including regulatory compliance financial reporting and risk management.
- Experience in leading endtoend projects from requirement gathering to implementation and post golive support.
- Strong communication
Experience:
- 5 years experience working with D365 ERP/CRM including implementation customization and support of the platform.
- 3 years’ experience working in managing projects using agile or hybrid methodologies.
- Bachelor’s degree (or higher) in a related field IT CS IS Software Engineering Finance or Business Administration.