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1 وظيفة شاغرة
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drjobs

حالة تأهب وظيفة

سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني

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الخبرة drjobs

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موقع الوظيفة drjobs

جدة - السعودية

الراتب drjobs

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الجنسية

أي جنسية

الجنس

N/A

عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

Roles and responsibilities

Job Description

      • Maintain complete knowledge of:
  • Dining room layout, table/seat/section numbers, proper table setups, restaurant capacity, hours of operation, price range and dress code
  • Restaurant reservation procedures
  • Daily house count, arrivals, departures, VIP’s
  • Scheduled in-house group activities, locations and times
  • All department policies / service procedures
      • Answer telephone within 3 rings, using correct salutations and telephone etiquette.
      • Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
      • Communicate reservation /cancellation changes to management as they arise throughout the shift.
      • Monitor the preparation of own assignments, ensuring compliance to departmental standards.
      • Ensure that all menu’s, check folders are cleaned and in sufficient quantity.
      • Ensure that the hostess stand is cleaned and organized.
      • Review the Reservation book, pre-assign designated tables and follow up on all special requests.
      • Greet the guests at the entrance of the restaurant
      • Seat Guest accordingly to floor plan / being fair to each waiter.
      • Show guests their table which has been designated to them
      • Ensure that the guests are pleased with their table.
      • Present the open menu to the guest.
      • Ensure that the tables are set to the best service of the guest.
      • Anticipate heavy business times and organize procedures to handle waiting lines.
      • Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.
      • Maintain positive guest relations at all times.
      • Be familiar with hotel services / activities to respond to guest inquiries accurately.
      • Handle guest complaints following instant pacification procedures and insuring guest satisfaction.

Desired candidate profile

Qualifications

  • Previous hospitality experience
  • Excellent communication skills
  • Strong customer service skills required.
  • Degree in Hospitality / Tourism

Additional Information

What we offer....

  • An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
  • The opportunity to challenge the norm and work in a creative and rewarding environment.
  • Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
  • Great discounts on the entire Ennismore family.
  • Many opportunities to progress and change as part of a global family of brands.
  • Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

نوع التوظيف

القسم / المجال المهني

الإدارة

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا