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Mall Manager

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الدوحة - قطر

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الوصف الوظيفي

Job Title: Mall Manager

Location: Qatar
Experience Required: 1015 Years
Industry: Retail/Shopping Malls

Job Summary:

We are seeking an experienced Mall Manager to oversee the daytoday operations of a highend shopping mall in Qatar. The ideal candidate will be responsible for managing all aspects of the malls operations ensuring a seamless shopping experience for tenants and customers maximizing revenue opportunities and maintaining the property at the highest standards. The role requires a proactive individual with strong leadership business acumen and excellent customer service skills.

Key Responsibilities:

  • Operational Management:

    • Oversee all daily operations including facility management security cleaning and tenant coordination.
    • Ensure the smooth running of the mall by liaising with tenants and addressing operational issues promptly.
    • Monitor maintenance activities to ensure the mall is kept in pristine condition.
  • Tenant Relations:

    • Act as the main point of contact for tenants resolving issues and ensuring compliance with mall policies.
    • Support tenants in meeting operational standards and enhancing customer service levels.
    • Manage lease agreements and renewals to ensure optimal tenancy levels.
  • Sales & Revenue Management:

    • Develop and implement strategies to increase footfall and boost retail sales.
    • Maximize mall revenue through rental income promotional activities and innovative marketing strategies.
    • Monitor tenant performance and recommend improvements where necessary.
  • Marketing & Promotions:

    • Coordinate with the marketing team to plan and execute promotional events to increase mall visibility and traffic.
    • Develop community engagement programs to build brand awareness and loyalty.
  • Financial Management:

    • Prepare and manage annual budgets for the malls operational expenses and capital improvements.
    • Ensure costeffective procurement of goods and services.
    • Monitor financial performance analyze variances and implement corrective actions as required.
  • Team Leadership & Management:

    • Lead and mentor the operations team fostering a culture of excellence and teamwork.
    • Ensure all staff are trained and adhere to the malls operational and safety standards.
  • Health & Safety Compliance:

    • Ensure that all health safety and security regulations are strictly adhered to.
    • Manage emergency protocols and conduct regular safety drills with mall personnel.

Qualifications & Requirements:

  • Bachelors degree in Business Administration Facility Management or a related field.
  • 1015 years of experience in mall or property management with a minimum of 5 years in a managerial role.
  • Strong leadership and team management skills.
  • Proven ability to manage budgets operations and largescale events.
  • Excellent communication negotiation and problemsolving skills.
  • Ability to multitask and prioritize in a fastpaced environment.
  • Proficiency in MS Office and property management software.

Preferred Skills:

  • Experience in retail or real estate sectors.
  • Fluency in English is essential; Arabic language skills are a plus.
  • Strong analytical and strategic planning abilities.

Remote Work :

No

نوع التوظيف

دوام كامل

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