مدير علاقات العميل

1. **Client Interaction:** - Respond promptly to client inquiries via telephone, email, and chat, addressing their needs with professionalism and empathy. - Build and maintain positive relationships with clients to encourage loyalty and retention. - Handle client complaints and concerns effectively, escalating issues to management when necessary.

2. **Support and Assistance:** - Provide support to clients by offering detailed information about products and services, ensuring they are fully informed of their options. - Assist clients in resolving technical issues by troubleshooting problems and guiding them through step-by-step solutions. - Record client interactions in our CRM system, ensuring accurate and timely documentation of communication.