Consulting Clients & Industries Program Coordinator/Manager
When you work for us you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years including Best Employer in the Middle East and Best Consulting Firm and the Middle East Training & Development Excellence Award.
A career in Consulting with Deloitte will engage your wideranging skills in program management and coordination marketing business development relationshipbuilding and importantly client engagement. Were looking for smart problemsolvers those with fluency in Middle Eastern culture who can work collaboratively to apply themselves and deliver propositions that will raise Deloittes eminence in the region. If you enjoy a challenge and the opportunity to make a positive difference in the world we will provide you with a professional environment geared to fostering your growth and positioning you achieve excellence with our clients.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters mostfor clients for our people and for society. We serve clients distinctively bringing innovative insights solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society building confidence and trust in the markets upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive enduring impact:
- Integrity
- Outstanding value to markets and clients
- Commitment to each other
- Strength from cultural diversity
As a Deloitte Service Designer youll be a handson design expert taking concepts forward and working handinhand with clients to implement services in a variety of settings.
You are:
- You have a deep understanding and an ability to construct frameworks to design problems and assemble methodologies to solve the problem.
- You have a background in conducting/facilitating design thinking workshops with clients and stakeholders.
- You understand and display expertise in graphic design and atomic design systems
- You are not afraid of getting into vast details of a product service or experience
- You approach things systemically and are a natural at zooming out to see the big picture then diving in to nail the important details. You get a lot of pleasure in seeing projects through.
- You have experience designing and/or implementing solutions in resourceconstrained environments.
- You easily communicate and envision experience design concepts and ideas to team members partners and clients. You use diverse set of methods & tools that illustrate all the components within a good user experience
Key Responsibilities:
Design
- Work with a multidisciplinary team to design and scale products and services for our clients.
- Design for both the target users experience and our clients ability to implement and scale.
- Develop and deliver proposals progress reports requirements documentation and presentations.
Team Facing
- Distill business customer and client constraints into understandable components for the development team to be able to implement.
Contribute to healthy team morale.
Client Facing
- Analyze and respond to clients and stakeholders in a timely manner; support clients in their desire to iterate test and scale new service designs.
- Participate in the delivery of a range of projects defining project scope goals and deliverables in collaboration with key stakeholders.
- Establish relationships and liaise with key stakeholders throughout the project lifecycle.
Qualifications
You need:
- 5 years of professional experience in a design consultancy or equivalent position
- Proven designs and experience of launched services that have been implemented in the real world
- Expertise in design thinking/humancentered design
- Ability to work within a selfdirected culture and navigate ambiguity
- Experience with concepting ideation and iterative prototyping
Preferred Skills:
- Ability to build and maintain strong working relationships with colleagues clients and key stakeholders
- Indepth knowledge and experience within a relevant service design discipline (Systems Design Business Design Industrial Design Graphic Design Interaction Design)
- Experience in a consulting agency
Required Software Skills:
- Sketch
- Figma
- Adobe Master Bundle
- Miro
- PowerPoint
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