As an Assistant Director of Food & Beverage you play a pivotal role in supporting the Head of Food & Beverage in the short and longterm planning and management of food & beverage operations. Your focus is on achieving customer satisfaction delivering quality service and meeting/exceeding financial goals.
Key Job Responsibilities:
- Evaluate and analyze guest feedback regarding service products and promotions collaborating with the Director of Food & Beverage/Food & Beverage Manager for continuous improvement.
- Supervise and coordinate training activities within the Food & Beverage Department in collaboration with the Learning and Development Department.
- Review and manage the weekly payroll and overtime sheets for all Food & Beverage outlets ensuring compliance with established budgets.
- Provide guidance to outlet managers on operational requirements and uphold quality standards.
- Maintain a visible presence during peak service times proactively addressing any operational challenges in the outlets.
- Collaborate with the Director of Food & Beverage/Food & Beverage Manager on various aspects including reports forecasts budgets marketing plans festivals and special promotions.
- Stay informed about competitive trends new products and legislative requirements in the industry.
- Uphold environmental health and safety standards in alignment with organizational policies.
- Adhere to the companys environmental health and safety procedures and policies.
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