Payment Operations Account Executive

(payments support payments analyst card schemes account executive operations support 3DS EMV Payments operations analyst implementation manager project manager card payments card schemes)

The Payment Operations Account Executive is responsible for managing operational relationships with a diverse portfolio of global merchants providing exceptional technical support service and project management to key accounts. In this role you will build trusted partnerships with client stakeholders by delivering premier customer service and offering operational consultancy to business clients including airlines hotels car rental companies and their acquirers and payment service providers. Key responsibilities include overseeing partner onboarding projects training clients on our tools and systems leading operational initiatives to implement new products releases and solutions and resolving escalated customer issues.

Resolving complex merchant and acquiring issues

Card payments schemes

Dealing with Acquirers and Merchants