Senior Technical Content Developer AutoCAD

Job Requisition ID #

24WD77157

French job description to follow!/La description de poste en français se trouve plus bas!

Position Overview

The Content Strategy & Experience team in Customer Technical Success (CTS) ensures high-quality product expertise is delivered to customers as they learn, adopt, and use Autodesk's platform through impactful content experiences. To accelerate on our journey of delivering a world-class experience and supporting users of all sizes across industries, we are looking for a dynamic Technical Content Developer, AutoCAD responsible for managing a catalog of product support content for AutoCAD.

Reporting to the Sr. Manager of Content Strategy & Experience, in this role, you will oversee AutoCAD content development for customers and partners designing integrated omni-channel audience-centric content plans, accomplish tasks to improve content, and collaborate across teams to improve support content experiences that drive customer success. You will meaningfully contribute to our evolving product support strategy to ensure our customers realize the full value of our products.