Relocate to Malta D365 CE Lead Functional Consultant ConsultingBig 4

The successful candidate will provide manuscript submissions and review coordination across the publisher s portfolio of scholarly journals and coordinate editorial development, review workflow and author support throughout the editorial process from manuscript submission to acceptance.

Responsibilities:

• Conduct initial manuscript quality and permission checks.
  
• Implement checks (e.g., checklists, plagiarism etc.) on various process points and documents to evaluate the standard of work/task. Take corrective action if the manuscript deviates from the standard required.
  
• Apply standard procedures to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating user profiles).
  
• Transmit actions, tasks, or decisions from the Editor-in-Chief/Commissioning Editor/Section Editor/Guest Editors onto the workflow management system.
  
• Monitor timeliness of work/task against average desired timelines and take corrective action to resolve delays.
  
• Transfer (e.g., masking), apply versioning and sound record-keeping on electronic documents at various process points.
  
• Liaising with authors, editors and reviewers and providing support with publishing-related queries on using and navigating the workflow management system, as well as managing the online submission system and inbox
  

Requirements

• 10+ years Executive Assistant Experience or 5+ years publishing industry experience
• A relevant degree in Journalism,
  
• Customer Service experience
  
• Strong communication skills - both written and verbal
  
• Excellent English (read, write, understand, and speak) language skills are a requirement
  
• Good language skills in any of the following official South African languages would be advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, Setswana (understand and read)
  
• Excellent MS Office skills (especially in MS Word, Excel, and Outlook)
  
• Highly organised and self-motivated, with strong time-management and project management skills
  
• Able to work well under pressure in an open-plan environment
  
• Able to work independently and as part of a team