Automotive Sales Concierge
Hull Dobbs Ford
Job Description
We are looking for a talented Sales Concierge to create and maintain a strong online presence for our company and to be a touch point for new customers.
If you are a techsavvy professional possessing exceptional customer service skills we would like to meet you!
Responsibilities
- Create engaging text image and video content
- Design posts to sustain readers curiosity and create buzz around new products
- Facilitate online conversations with customers and respond to queries
- Provide an outstanding customer experience in each customer interaction that drives loyalty to our dealership
- Stay uptodate with changes in vehicle technology
- Educate new customers on vehicle technology including but not limited to Bluetooth XM Radio and brand specific safety/convenience features
- Followup with new customers after the sale to ensure the customer is completely satisfied
- Uphold high ethical standards and maintain a professional appearance at all times
Requirements
- Expertise in multiple social media platforms
- Ability to deliver creative content (text image and video)
- Excellent communication computer and phone skills
- Multitasking and analytical skills
Benefits
Compensation
- We offer a competitive compensation and benefits package. Compensation is based on performance and is competitive with the retail automotive market. The better you lead and produce the more effective the pay plan becomes.
Our company maintains a strong policy of equal employment opportunity for all associates. We hire train promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race color religion sex national origin age marital status disability or citizenship as well as other classifications protected by applicable federal state or local laws.