Data Entry Customer Service

About Us:

At Zoom Vibe Co we're not just a videography company; we're your visual storytellers your memorymakers and your partners in capturing life's most precious moments. With a passion for creativity and an eye for detail our team of skilled videographers is on a mission to turn your events into cinematic experiences that you'll cherish forever.

Zoom Vibe Co We are seeking a detailoriented individual to join our team as a Data Entry Customer Service representative. In this role you will be responsible for maintaining accurate and uptodate customer information in our database as well as providing exceptional customer service through phone and email interactions. The ideal candidate will have excellent data entry skills strong communication abilities and a passion for delivering highquality customer support.

Responsibilities

• Collect and enter customer information into the database accurately and efficiently
• Resolve customer inquiries and concerns promptly and professionally
• Assist with order processing and delivery tracking
• Collaborate with team members to ensure consistency and accuracy of data
• Update customer records with any changes or updates
• Follow up with customers to ensure customer satisfaction
• Provide product knowledge and assistance to customers when needed

Qualifications:

• High school diploma or equivalent; additional education or training in office administration or customer service is a plus.
• Previous experience in data entry or customer service roles is preferred.
• Proficiency in Microsoft Office Suite (Word Excel Outlook) and data entry software.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• High attention to detail and accuracy in work.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.
• Health insurance retirement plans and paid time off.
• Employee discounts on company products/services.

If you are passionate about videography organized and eager to contribute to the success of our video productions we invite you to apply for the position of Production Assistant. Join us in creating captivating and visually stunning content!