Level 2 Network and Server Support Engineer

Responsibilities:

• Construct intricate test environments tailored to meet diverse client specifications seamlessly integrating these setups into existing lab infrastructure and providing comprehensive maintenance and support throughout the equipment life cycle.
  
• Install configure and troubleshoot various operating systems including VMware (ESXi/vCenter) Windows and Linux (RHEL/CentOS Ubuntu Debian).
  
• Install configure and troubleshoot various networking hardware platforms including ASR5000/5500 chassis IOS IOS XE IOS XR NXOS and Cisco terminal servers.
  
• Manage Cisco UCS Cseries rack mount servers and Cisco UCS Blade Centers chassis encompassing both servers and network modules.
  
• Construct VMware cloud environments establish clusters configure storage mappings network setups virtual machines and user permissions.
  
• Collaborate effectively with information security teams to promptly address software vulnerabilities and patching requirements ensuring robust cybersecurity measures.
  
• Maintain a comprehensive inventory of newly arrived equipment facilitating remote users awareness of available resources.
  
• Apply knowledge of automount and communication protocols such as NFS TFTP SSH SCP and DNS.
  
• Demonstrate strong knowledge of IPv4 and IPv6 addressing and L2 networking.
  
• Work closely with local and international test engineers to devise and implement test lab strategies that align with or surpass divisional requirements.
  
• Possess a fundamental understanding of 3phase AC power using PDUs.
  
• Have a solid understanding of different types of power and networking cables.
  

Qualifications:

• High School diploma.
  
• Physical ability to lift up to 50 pounds.
  
• Excellent attendance and work ethic.
  
• Strong analytical problemsolving and organizational skills.
  
• Ability to root cause complex problems and drive proactive solutions.
  
• Document best practices and problemsolving efforts for future implementation.
  
• Strong communication skills and the ability to work in a collaborative environment.
  

Preferred Skills:

• Previous experience in a similar role within the Information Technology sector.
  
• Certifications related to system administration and network management.
  
• Familiarity with cloud services and virtualization technologies.