Project Account Specialist

• Responsible for receiving customer order (from sales team/client) making confirmation and order arrangements on time assisting to the order review process make confirmation and feedback to client.
  
• Follow up project status and task from internal and external team. If there is any issue feedback to the customers on time.
  
• Provide system training to clients through Video conference call.
  
• Manage a portfolio of client accounts by building and developing positive relationships often through phone calls and meetings. being the main point of contact.
  
• Leverage the existing products knowledge to build and maintain credibility with clients identify gaps and recommend solutions.
  
• Identify new opportunities to grow revenue within existing accounts.
  
• Negotiate contract terms with clients in accordance with the organization s policies and liaise with technical support staff regarding technical solutions and support issues.
  
• Understand customer requirements and priorities to make the right business decisions.
  

Requirements

• Able to work independently to deliver key financial targets
  
• Proven communication skills to maintain relationships with all levels within an account.
  
• Approachable with strong interpersonal skills in attending to customers needs.
  
• Passionate and hardworking individuals that can work in a team
  
• Reliable experience in a Sales / Account Management related field
  
• Required language(s): English Mandarin is a MUST due to business nature.
  
• At least 1 Year(s) of working experience in the related field is required for this position