IoT Site Reliability Engineer VOIS

Create and own product & platform design, build, configurations and deployments

• Always consider and implement different aspects of continuous integration & deployment to ensure high level of Ops automation
• Partner with development teams to improve services through rigorous testing and release procedures

• Create sustainable systems and services through automation and uplifts
• Run the production environment by proactive monitoring availability and taking a holistic view of system health
• Develop tools/scripts when needed to automate operational tasks to achieve zero touch operation
• Improve reliability, quality, and time-to-market of IoT suite of software solutions
• To support and deploy software packages as per Release commitments and ensuring smooth transition to production
• Responsible for Incident management to fix, diagnose and resolve software problems quickly and efficiently as per agreed SLAs.
• Responsible for Problem management to identify and manage RCA of incidents and implement preventive actions.
• Consistent knowledge and documentation sharing among the team.
Core competencies, knowledge and experience [max 5]:
• Good understanding of internet of things technologies & architecture.
• Excellent problem-solving, troubleshooting, analytical and debugging skills.
• Strong skills in Platforms’ integration, software development for internet, mobile and/or communications technology
• Strong interest to work in an international, fast-moving, agile & cross functioning environment
• Excellent communication & presentation skills in English (both written and spoken)
• Proven track record of software support with DevOps & CI/CD tools.
• Development & programming background