Noc Engineer

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise deep industry and market knowledge proprietary assessment tools and techniques and project delivery methodologies. Through relationships with thousands of specialized professionals we bring an unparalleled ability to match talent with opportunities by assessing recruiting developing and engaging the best and brightest people for our clients. We combine broad geographic presence worldclass solutions and a tailored consultative approach to help our people and clients achieve higher performance and outstanding results.

Position title: Noc Engineer

Duration: 12 months

Location: Remote

Number of positions: 2 (1 58 years 2nd with 812 years experience.

• The candidate must have a Bachelors/Masters degree in IT/ Computer Science or equivalent. Professional Qualification

Roles and Responsibilities:

• Monitor and take corrective actions for hosted environment.
• Helps customer to solve reported product and network problems of varied complexity.
• Replicate the customer issues in lab environment.
• Work with engineering teams to replicate customer issues and test possible fixes.
• Work on problems of diverse scope across all solutions from Versa.
• Incident/ticket lifecycle management.
• Setting up infrastructure.
• Create knowledge articles.
• Ability to write bash/python scripts(optional).

Essential Skills:

• ROUTING OSPF & BGP MPLS L3 VPN
• TCP/IP protocol suite SFW NGFW
• Good understanding of IPSec VPN/SSLVPN/NAT/GRE.
• Handson experience in antivirus software intrusion detection firewalls and content filtering.
• Understanding of security logs vulnerabilities CVEs threat map.
• Experience in handling perimeter security endpoint security web and email security.
• Well verse with ticketing related process.
• Working knowledge of Linux/Unix environment.
• Good understanding of Virtualization and related technologies.
• Experience managing supporting and deploying network infrastructures.
• Strong ability to diagnose server or network alerts events or issues.
• Understanding of common information architecture frameworks.
• Excellent time management and organizational skills and ability to handle multiple concurrent tasks and projects with minimal supervision.
• Good oral and written communication skills and ability to address conflict with others constructively.
• Ability to work in 24x7 rotational shifts.

Desired Skills:

• Experience in configuration and troubleshooting networks and security appliances.
• Experience in Threat Analysis and Security Incident handling.
• Certifications like CEH GIAC (Global Information Assurance Certification) CCSP will be added advantage
• SIEM (ArcSight QRadar or any industry leading tools) administration for standard and Custom Log Source Onboarding of Onprem/Cloud
• The Ideal candidate will be an individual contributor who is a selfstarter with excellent interpersonal communication problem solving and troubleshooting skills.
• Commitment to customer delight is a must.
• Debugging hardware & software system level problems in a multivendor multi protocol network environment.
• Demonstrate an aptitude and appetite for learning new technologies evidenced by the ability to expand upon core knowledge.

Competency:

• Team player cando attitude and takes initiative.
• Ability to work independently as well as in a team (in a startup environment).
• Good communication skills to work with crossfunctional groups.
• Excellent verbal and written communication skills.
• Excellent troubleshooting and problemsolving skills.

Cohesive Technologies is an equal access/equal opportunity employer and does not discriminate on the basis of age color disability marital status national origin race religion sex sexual orientation veteran status or any other classification prescribed by applicable law.