Were looking for a highly organized and motivated individual to join our team. Youll play a vital role in supporting our sales efforts identifying new business opportunities and ensuring exceptional customer satisfaction.
Responsibilities:
- Sales Support:
- Assist the sales team with administrative tasks like scheduling meetings preparing sales documents and managing leads.
- Coordinate sales activities and campaigns to align with company goals.
- Maintain and update customer databases for accurate and uptodate information.
- Develop and distribute sales reports presentations and other collateral materials.
- Business Development:
- Collaborate with the Business Development team to identify new business opportunities and potential clients.
- Conduct market research to analyze trends understand the competitive landscape and uncover growth opportunities.
- Assist in preparing proposals and presentations for business development initiatives.
- Schedule meetings and followup with potential clients.
- Client Solutions:
- Serve as a primary point of contact for clients promptly addressing their inquiries and requests.
- Participate in developing and executing client solutions strategies.
- Facilitate client onboarding and training sessions.
- Build and maintain strong relationships with clients to ensure their satisfaction.
Requirements
- Bachelors degree in Business Administration Marketing or a relevant field (preferred)
- Proven experience in a sales support coordinator or customer service role (minimum)
- Excellent organizational and multitasking skills
- Strong written and verbal communication skills with exceptional interpersonal abilities
- Proficiency in Microsoft Office Suite (Word Excel PowerPoint)
- Ability to work independently and collaboratively within a team environment
Strong experience in NodeJS backend development, preferably using ExpressJS framework. Solid understanding of asynchronous programing and other Javascript concepts. Has experience in integration to external APIs. Have experience in AWS services especially Lambda and SQS. Excellent communication skills and able to collaborate effectively across many teams.