Front Desk Representative

Position Title: Front Desk Representative

Location: Jacksonville FL

Department: Office

Employment Type: Fulltime

Job Summary:

We are looking for a friendly professional and reliable Front Desk Representative to join our team. The successful candidate will be the first point of contact for our company providing exceptional customer service to our clients and visitors. This role requires excellent communication skills the ability to multitask and a welcoming demeanor.

Key Responsibilities:

• Greet and Welcome Guests: Welcome visitors and clients in a warm and friendly manner and ensure they are comfortable.
• Maintain Security: Monitor access to the building ensure visitor logs are completed and issue visitor badges as needed.
• Handle Inquiries: Respond to inquiries both inperson and via phone/email providing accurate information about the company’s services and operations.
• Administrative Tasks: Perform clerical duties such as filing photocopying and data entry. Manage the reception area ensuring it is tidy and presentable.
• Appointment Management: Schedule and confirm appointments and meetings for staff managing the conference room bookings.
• Mail and Deliveries: Sort and distribute incoming mail and handle outgoing mail. Manage and sign for courier deliveries.
• Support Staff: Provide administrative support to other departments as needed including preparing documents and coordinating office activities.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word Excel Outlook).
• Familiarity with office equipment such as printers fax machines and multiline phone systems.