CLIENT REPRESENTATIVE FUND ADMINISTRATION
CLIENT REPRESENTATIVE FUND ADMINISTRATION
نُشرت في :
05-07-2024
صاحب العمل نشط
1 وظيفة شاغرة
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أرسل الوظائف
الخبرة
5سنوات
الراتب الشهري
لم يكشف
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عدد الوظائف الشاغرة
1 وظيفة شاغرة
نُشرت في :
05-07-2024
الوصف الوظيفي
Purpose :
The incumbent is responsible as direct and main contact for the timely and accurate delivery of
Client support for all fund administration requests and project execution.
Primary responsabilities :
Primary responsabilities :
- Main contact for fee related requests of clients representative FA for onshore and offshore
funds in Luxembourg.
- Ensure a high quality of service delivery by monitoring via the Fee Management Application
- Monitoring Fee setup in Fund accounting system vs Fee Management Application
- Responsible for the oversight review on FA Malaysia on the invoice payment process.
- Direct and main contact for fund administration fee requests of dedicated clients
- Ensure the accuracy timeliness and completeness of all fund administration related Client
requests.
- Accountable for ongoing satisfaction of clients by ensuring deliverables meet client needsand expectations.
- Support the establishment of an environment of continuous improvement that assesseworkflow processes and procedures on an ongoing basis ensuring maximum efficiency
- and quality within the Client deliverables.Ensure that all Client information are documented and archived and updated on a regularbasis (prospectus fee agreements )
- Continuously identify opportunities to enhance our service and value proposition for ourclients.
- Stay current with external environment that governs and influences the business.
- Support to Purple layer as per SLA
- Audit Coordination for FA related topics
Experience :
- Post secondary education with an accounting/finance or business concentration or
equivalent experience. - 0610 years financial services industry experience in an operations environment.
- Interpersonal and networking skills with a proven track record of dealing with clients
management colleagues and staff. - Good communication presentation and negotiation skills.
- Good innovation and change management orientation.
- Good business acumen and profit orientation.Risk management and mitigation focus.
- Proven organizational and time management skills
- Track record of developing and implementing innovation and change.
Language: fluent in English & French. German or Italian is an advantage.
Skills :
- Business Acumen
- Customer Focus
- Innovation
- Driving for Results
- Leadership
- Continuous Improvement
- Time management
- Decisive Judgment
- Autonomous
- Problem solving
Working Conditions :
- Incumbent must strictly adhere to established departmental standards policies and
procedures - Follow company internal policies and procedures
- Ensure that information to customer follow company internal policy and procedures
- Able to work on flexible shifts (if necessary)
- Able to work under pressure
- Able to work independently
- Ability to solve problem in an effective manner
If you are interested in this opportunity please contact us at or by phone at.
Purpose : The incumbent is responsible as direct and main contact for the timely and accurate delivery of Client support for all fund administration requests and project execution. Primary responsabilities : Main contact for fee related requests of clients representative FA for onshore and offshore funds in Luxembourg. Ensure a high quality of service delivery by monitoring via the Fee Management Application Monitoring Fee setup in Fund accounting system vs Fee Management Application Responsible for the oversight review on FA Malaysia on the invoice payment process. Direct and main contact for fund administration fee requests of dedicated clients Ensure the accuracy, timeliness and completeness of all fund administration related Client requests. Accountable for ongoing satisfaction of clients by ensuring deliverables meet client needs and expectations. Support the establishment of an environment of continuous improvement that assesse workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the Client deliverables. Ensure that all Client information are documented and archived and updated on a regular basis (prospectus, fee agreements ) Continuously identify opportunities to enhance our service and value proposition for our clients. Stay current with external environment that governs and influences the business. Support to Purple layer as per SLA Audit Coordination for FA related topics Experience : Post secondary education with an accounting/finance or business concentration or equivalent experience. 06-10 years financial services industry experience in an operations environment. Interpersonal and networking skills with a proven track record of dealing with clients, management, colleagues and staff. Good communication, presentation and negotiation skills. Good innovation and change management orientation. Good business acumen and profit orientation.Risk management and mitigation focus. Proven organizational and time management skills Track record of developing and implementing innovation and change. Language: fluent in English & French. German or Italian is an advantage. Skills : Business Acumen Customer Focus Innovation Driving for Results Leadership Continuous Improvement Time management Decisive Judgment Autonomous Problem solving Working Conditions : Incumbent must strictly adhere to established departmental standards, policies and procedures Follow company internal policies and procedures Ensure that information to customer follow company internal policy and procedures Able to work on flexible shifts (if necessary) Able to work under pressure Able to work independently Ability to solve problem in an effective manner If you are interested in this opportunity, please contact us at or by phone at .
نوع التوظيف
دوام كامل
المجال
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
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