QC Analyst

Job Description & Summary

Who we are

The Jordan KYC Centre of Excellence has been established to achieve compliance with PwC’s global minimum KYC requirements across the Middle East region, using the best skilled people and market leading technology to safeguard our firm and clients.

Who are we looking for?

We are looking for highly-motivated individuals who are keen to build a career in client onboarding and compliance area.

About The Role

Analysts are responsible for performing client Know Your Client (KYC) reviews, ensuring that they meet the quality and productivity standards expected of them based on the requirements of the Centre of Excellence.

Analysts play a crucial role in delivering our engagements on time and to the quality standards expected by the Firm and regulators.

Key Responsibilities

• Proactively manage your own work allocation and meet daily, monthly productivity and quality targets by seeking clear guidance, instruction or coaching to help fulfil your role.
• Update metrics trackers accurately and in a timely manner including client and relevant work flow systems.
• Proactively build relationships with all team members within PwC including engagement with client teams as well as other risk & quality teams.
• Carry out pre engagement compliance tasks associated with client and project onboarding.
• Communicate effectively and professionally verbally and in writing with a range of key stakeholders.
• Work collaboratively to drive ideas/solutions with peers, Team Leaders and managers which will improve Client and PwC’s efficiency process.
• Be able to implement and adapt to new or changing processes quickly.
  

Requirements

• A high level of attention to detail and experience following strict processes and requirements.
• A team player who can also work independently and use their initiative
• Excellent verbal and written communication skills
• Ability to build and sustain professional relationship
• Resilience, self-motivation and a positive can do attitude
• Demonstrate an inquisitive nature which is inclined to investigate, identify issues and solve problems
• Bilingual - English and Arabic