Account Manager

Key Responsibilities:

• Develop and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.
• Identify opportunities for account growth and work closely with clients to develop and implement effective communication strategies.
• Serve as the main point of contact for clients, addressing any issues or concerns promptly and effectively.
• Collaborate with internal teams to ensure seamless service delivery and support for clients.
• Conduct regular account reviews and provide clients with insights and recommendations to optimize their use of Releans' services.
• Monitor account performance and work towards achieving and exceeding sales targets.
• Stay updated with industry trends and best practices to provide clients with relevant and innovative solutions.

Qualifications:

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• Proven experience in account management, sales, or customer success, preferably in the communication or technology industry.
• Strong interpersonal and communication skills with the ability to build and maintain relationships with clients at all levels.
• Excellent problem-solving abilities and a proactive approach to addressing client needs.
• Ability to work independently and as part of a team in a fast-paced environment.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Proficiency in CRM software and other relevant tools.

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