Front Office Administrator

Hatcher Dental Studio is seeking a dedicated and compassionate Front Office Administrator to join our team in Phoenix AZ. Our practice prides itself on providing exceptional dental care in a warm and welcoming environment. If you are passionate about patient care detailoriented and eager to grow in your career we would love to hear from you.

Job Summary: As a Front Office Administrator at Smile Dental Studio you will be the first point of contact for our patients. Your role will be vital in ensuring smooth and efficient operations at the front desk providing excellent customer service and supporting our dental team. We are looking for someone with a friendly demeanor strong organizational skills and a passion for delivering outstanding patient care.

Key Responsibilities:

• Greet and check in patients with a warm and friendly attitude
• Manage patient appointments scheduling and confirmations
• Handle phone calls emails and patient inquiries promptly and professionally
• Process patient registration insurance verification and billing
• Maintain accurate patient records and ensure confidentiality
• Assist with the coordination of patient flow and wait times
• Support the dental team with administrative tasks as needed
• Uphold the cleanliness and organization of the front office area
• Foster a positive and welcoming environment for patients and staff

Qualifications:

• 3 years in a dental office setting is preferred
• Previous experience using Dentrix
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Proficiency in dental office software and Microsoft Office Suite
• Knowledge of dental insurance processes and billing is a plus
• Ability to work well in a team and independently
• High school diploma or equivalent; additional qualifications in office administration are a plus

Schedule:

• Regular hours are Monday Thursday with future additions of a 1/2 day schedule for Fridays

Benefits:

• Competitive salary based on experience plus a generous bonus structure
• Health dental and vision insurance
• Paid time off and holidays
• Opportunities for professional development and growth
• A supportive and friendly work environment

Comprehensive Benefits:

• Sick Time: Earned up to 40 hours of sick time annually.
• Paid Time Off (PTO): Earn up to 40 hours of PTO in your first year increasing to 48 hours year 2 and beyond.
• Health Insurance: Enjoy the companyelected health insurance plan with 50% coverage in your first year and 75% coverage in your second year.
• Dental Plans: Benefit from an inoffice dental plan for employees with a discounted family plan option. Alternatively you can choose to purchase a separate dental insurance plan.
• Voluntary Benefits: Access optional ShortTerm Disability (STD) LongTerm Disability (LTD) and Life Insurance plans (selffunded).

Remote Work :

No