Relationship Manager

Responsibilities: • Develop and implement strategic sales plans to achieve sales targets and maximize revenue growth. • Achieve allocated sales targets through direct effort. • Meet prospecting targets by ensuring the required number of prospects per day. • Lead negotiations, prepare sales agreements, and facilitate the closing process in collaboration with internal stakeholders. • Achieve tele-calling targets in terms of number of connected calls. • Building and maintaining relationships with clients and key personnel within customer companies. • Collaborate with marketing and sales teams to develop marketing campaigns, promotional activities, and sales collateral to support sales efforts. • Conducting business reviews to ensure clients are satisfied with their products and services. • Alerting the sales team to opportunities for further sales within key clients. • Letting customers know about other products the company offers. • Attending meetings with clients to build relationships with existing accounts. • Achieving client relationship targets and KPI’s as set by the Head of Sales. • Working closely with Account Managers and Sales Administration. • Escalating and resolving areas of concern as raised by clients. • Updating the CRM and ensuring account managers are aware of changes within clients. • Liaising with internal departments to ensure client needs are fulfilled effectively.