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Technical CRM Project Manager

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Job Title: Technical CRM Project Manager

Work Location: Austin TX (Day One Onsite)

Interview: Webex Hire

Duration: Long Term

Must Have:

  • Solid CRM tool experience
  • ExApple with project managers references
  • Also check with consultant what CRM tools they used in previous project.
  • Summary:
  • Core to this role is a keen understanding of subscription media services marketing campaigns product development lifecycles and flexible realtime collaboration platforms.
  • The ideal candidate will work in quick and rapid iterative cycles with creativity and humility to formulate new ideas using data and structured thinking to inform the approach.

Description:

  • This position requires working closely with global and crossfunctional teams such as Engineering Product Operations Business and Marketing.
  • This position will work with internal Marketing leads and a crossfunctional team of marketing managers engineers product owners and business leads to:
  • Develop and launch projects features and programs for the ongoing evolution of Apple s services business and the associated customer experience.
  • Participate in the development and evolution of the collaboration platforms used within the team and by our partners to track and prioritize projects and programs including recommending and driving feature enhancements contributing to business requirements and driving the implementation into Growth Marketing.
  • Report and drive project and program status across the various businesses and lifecycles.

Minimum Qualifications:

  • 8 years of experience in project and process management with a focus on crossfunctional collaboration and prioritization.
  • Experience creating and managing project workflows and timelines leveraging collaboration tools such as Jira Confluence Quip Asana Wrike etc.
  • B.A./B.S or M.S. or advanced degree in Marketing Business or Project Management
  • Preferred Qualifications
  • Excellent oral and written communication skills with the ability to communicate with and present to partners at all levels of the organization.
  • Demonstrated expertise working effectively and autonomously across multiple teams in situations of ambiguity with only highlevel direction.
  • Ability to build and maintain strong partner relationships and demonstrate strong interpersonal skills.
  • Passion for partnering with Product Engineering Analytics and Marketing teams to prioritize and create implementation plans for new features programs and capabilities.

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