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حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
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1 وظيفة شاغرة
Location:Hybrid London or Northampton
Salary: 110000 DOE
Hours: 37.5
Are you an expertin Customer Engagement adventures Look no further! Staysure is your passport to an extraordinary journey
The Expedition:
You wont just navigate the corporate landscape youll chart a course across our diverse brands leaning on amazing internal stakeholders toachieve this.We are seeking a visionary Head of Customer Engagement to lead our efforts in driving customer satisfaction loyalty and advocacy. Working collaboratively across various teams you will be responsible for developing and executing a comprehensive customer engagement strategy managing the customer engagement team and leveraging data analytics to enhance the overall customer experience.
Your Travel Essentials:
Destination:
Develop and implement a comprehensive customer engagement strategy to foster stronger relationships and increase customer satisfaction.
Collaborate closely with marketing sales and customer service teams to ensure a seamless and consistent customer journey across all touchpoints.
Team Leadership and Development:
Lead and mentor the customer engagement team setting clear goals and KPIs and fostering a culture of collaboration and innovation.
Provide ongoing training and development opportunities to enhance the teams skills and capabilities.
Datadriven Insights:
Utilise data analytics and customer insights to understand customer behaviour preferences and trends and to inform customer engagement strategies.
Monitor key engagement metrics and performance indicators to track progress and identify areas for improvement.
Stakeholder Collaboration:
Bonus skills youll pack in your suitcase on your expedition:
Apply Now!
Pack your virtual bags update your compass and embark on this career odyssey. Dive into our digital oasis where ideas flow like rivers. Adventure awaits!
Were assembling a diverse tribe of explorerswhere skills not checkboxes reign supreme regardless of race religionsex sexual orientation gender identity or disability. Our compass points to inclusion and our banner reads Hiring for Humanity!
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