Product Support Coordinator

Job Title: Product Support Coordinator

Duration: 6 months

Location: Moncks Corner SC 29461

Shift time: 7:00am 5:30pm Monday through Thursday

Position summary:

• With direct guidance in a team environment responsible for performing a variety of product support duties following welldefined procedures and processes in one or more of the following functions: raw stock parts identification shipping receiving stockroom stock handling clean operations parts handling etc.

Responsibilities:

Raw Stock:

• Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
• Load and unload trucks and move raw materials to the proper location.
• Identify and code raw material and operate saw to cut the stock to dimensional specifications.
• Issue jobs per the schedule and update shop floor MRP and other systems.

Parts Identification:

• Identify parts using simple and proper identification methods and equipment indicated by the traveler and/or blueprint. Lay out exact dimensions and locations on the parts for identification markings.

Shipping:

• Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records and maintenance of a shipping log.
• Prepare packaging per specifications for shipment including computer input for necessary labels forms and shipping records.

Receiving:

• Receive shipments at receiving dock and forward materials to the appropriate team. Weigh or count incoming/outbound parts or materials.

Stockroom:

• Receive material check and identify parts by type or part number. Prepare parts for storage and place stock in
• The proper location as directed. Select parts from stock to fill orders according to parts lists. Perform cycle inventory count. Maintain and access necessary records utilizing a computer.

Clean operations:

• Using various cleaning and degreasing methods clean and remove oil and contamination from parts and equipment according to proper procedures and specifications. Oil parts to prevent rust and corrosion.

Parts Handling:

• Following traveler/route sheet instructions move parts between functions or teams using a forklift or other moving devices.
• Package or repackage parts to prevent damage during movement or handling. Request and stage tooling required to support team schedules.
• Audit material storage areas to support inventory location and count accuracy.
• Observe all safety rules and regulations and maintain the work area in a neat and orderly condition.
• Perform other related responsibilities.

Job Requirements:

• One year of product support or related experience or demonstrated ability to perform described position responsibilities.
• General knowledge of computer terminal operations.
• May be required to operate moving equipment saw equipment and meet OSHA safety qualifications.
• May require a forklift operator certificate.
• Must demonstrate manual dexterity.
• Ability to perform basic mathematical calculations.
• Ability to read and understand related forms and specifications.
• May be required to lift to fifty pounds.
• Must demonstrate effective verbal written and interpersonal communication skills.
• Ability to work effectively with others and be a participative collaborator.