Used Cars Sales Manager

What You'll Do

• Lead, train, develop, and support the Used sales team and strategy to ensure customer satisfaction and maintain a coherent user experience throughout the customer journey
• Understand and continuously improve our internal used car sales processes aiming for simplification & efficiency
• Own and consistently improve our used car listing / display quality
• Develop, monitor, report, and action our Used Car sales performance metrics to continuously identify opportunities and drive sales performance across the Netherlands
• Be a hands-on sales contributor and assist all relevant resources with escalations and sales issue resolution