Bilingual Network Engineer

Position: Bilingual (Japanese English) Network Engineer

Work Location: Singapore

Client: American based one of the largest Telecommunication Company

Job Description:

• Handson experience in Telecommunication environment/NOC engineer;
• Indept knowledge in WAN transport systems LAN switch technology routing protocols (EIGRP OSPF BGP4).
• SDWAN is an added advantage
• CCNA & SDWAN certification
• WAN transport systems LAN switch technology routing protocols (EIGRP OSPF BGP4) & SDWAN
• Multiprotocol routing (NHRP EIRGPBGP4 OSPF)
• Switches Wireless & Load balancer technologies
• Language requirement Read Write SpokenEnglish & Japanese (N1N2)
• Minimum 13 yrs (Telecommunication environment/NOC engineer)
• Bachelors Degree in Engineering Telecommunications CCNA/CCNP/SDWAN
• 24*7 work environment

Roles & Responsibilities:

• Tier 2 production agent;
• Monitor and act as a first point of contact for incidents escalations and business impacting issues;
• Respond and perform first level triage of incidents within SLAs and work with teams towards resolution;
• Assist in performing root cause analysis & fixes;
• Escalate to other teams management or service providers for unresolved incidents based on defined process and guidelines
• Share regular status of the incidents
• Perform and complete tasks assigned
• Be proactive and resolve incidents based on the situation
• Adhere to defined SLAs for communications responses and scheduled activities
• Communicate with client for critical incidents (as and when required)

Benefits:

• Attractive Fixed Salary
• Performance Bonus
• Corporate Medical Insurance from Day first
• Long term opportunity
• Work Visa will be sponsored by Rapsys for the foreigner candidates

Remote Work :

No