Customer Relations Officer
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
Job Summary:
Responsible of delivering high-quality front-line services and providing assistance and advice to customers about products and services via phone, email (and face to face if required)
Key Responsibility Areas:
- Timely follow-up with customers based on pre-defined intervals and actions.
- Follow communication strategy for inbound and outbound communication.
- Deliver highly quality service and provide assistance and advice to customers about products and services if required.
- Communicate courteously with customers by telephone, email (and face to face if required).
- Handle customers’ complaints.
- Resolve customer service requests and complaints from customers and/or route accordingly.
Requirements:
- Bachelor’s degree in business administration or another related field.
- 2 years of experience.
- 1 years of experience in the automotive industry
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
مكتب المساعدة والدعم الفني / خدمة العملاء / الاتصالات الهاتفية
