KEY RESPONSIBILITIES:
Business Support
- Ownership of all L & D supported business parameters such as 9by90 Proactivity Product Diversification Pass% New ADM Recruitment & MFYP Standards etc.
Administrative:
- Planning scheduling and executing all regular training programs for agents and employees
- Proactive planning for any special training programs interventions and management development programs.
- Coordinating with the General Offices and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the Managers Training
- Ensuring time and duration adherence; internal and regulatory compliances
- Involvement in the joint virtual TCPM sessions conducted by the shared MLD for a cluster
- Assisting the OHs and Shared MLDs to calendarize all training sessions and coordinate batch start dates between offices in a cluster
- Assisting OHs and Shared MLDs to drive business performance attendance and digital adoption in the Region
Team development:
- Sourcing interviewing and shortlisting candidates for final interviews by the Zone Head L&D
- Retention of the Managers Training. Proactively managing talent pool.
- Development of the Training Managers facilitation skills and virtual delivery skills
- Development of Managers Training and Floater Trainers; regular performance reviews and feedback for continuous improvements in knowledge and skills
- Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.
- Traction of the KRAs Incentives and R&R for the L&D Managers
- Course correcting any gaps in knowledge skills or attitudes of the L&D Managers through training coaching and counseling. Managing disciplinary issues.
Quality Assurance:
- Ensuring adherence to curricula contents and sessions plan by the trainers.
- While encouraging different styles of deliveries ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
- Ensuring that each program achieves the business objectives it was targeting to achieve.
- Assisting the home office team in training needs identification of various constituents of agency.
- Assisting the home office team in carrying out the measurement of training effectiveness.
- Review with the audit team the efficacy of training in SMART Classrooms
Master Trainer:
Be the first choice trainer for all the high level MDPs and lead companywide initiatives
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MEASURE OF SUCCESS:
Achieving 9by90 Proactivity Product Diversification Pass% New ADM Recruitment & MFYP Standards targets for the region
Ensuring adherence to the training process for new agent launch and existing agents productivity
Standardized training schedule & delivery for the region
Retention and development of Managers L&D.
Alignment of training with region business objectives
Compliance
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DESIRED QUALIFICATIONS AND EXPERIENCE
- Graduate in any discipline
- At least 5 6 years in sales and 4 5 years in conducting sales training
- At least 12 months experience as Sales Development Manager.
Competence in knowledge about products processes etc. and training skills
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KNOWLEDGE / SKILLS / ABILITIES
- Learning ability
- Logical thinking
- Must be able to influence & motivate peers supervisors & subordinates
- Should be selfmotivated selfstarter
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Benefits
NIL
DESIRED QUALIFICATIONS AND EXPERIENCE Graduate in any discipline At least 5 - 6 years in sales and 4 - 5 years in conducting sales training At least 12 months experience as Sales Development Manager. Competence in knowledge about products, processes etc. and training skills To handle AP, Telengana and Karnataka