Junior Customer Success Performance Marketing Manager mfd

About the Job

Were looking for a motivated Junior Customer Success & Performance Marketing Manager (m/f/d) to join one of our partner companies and develop its Customer Success strategies.

In your daytoday work youll focus on solving customers queries and get the opportunity to contribute to various marketing projects.

Join our partner company: A Swiss MarTech company empowering marketers with AIoptimised marketing analytics software enabling datadriven decisionmaking for enhanced ad performance and budget optimisation.

In this role youll:

• Be the driving force behind customer satisfaction acting as the main point of contact and advocate for their success.
• Establish strong customer relationships through personalised consultations expert advice and customised strategies.
• Troubleshoot issues and proactively identify opportunities for performance optimisation to empower our partners customers success.
• Support the team in onboarding tasks ensuring a smooth and effective process for the customer.
• Monitor and analyse our customers key performance indicators (KPIs).

Your Profile

• Knowledge of digital marketing tools such as Google Ads and Meta Ads.
• Highly empathetic with a customerfirst mindset and a talent for storytelling.
• Analytical and problemsolving skills to effectively use software explain its features and leverage its capabilities to solve clients problems.
• Wellorganised with the ability to structure and prioritise work efficiently.
• Business fluent in Italian andEnglish (German is a plus).
• Studied Marketing Business or a related field with ideally some practical experience.

Please note that were looking for support in the Zrich office of our partner company. Eligibility to work in Switzerland is required.

Benefits and Perks

• Play a key role in shaping the innovative marketing technology industry.
• A transparent company culture at eye level where every individual is valued and supported.
• Participate in shaping the company strategy and culture during quarterly Strategy Days.
• Tackle challenging tasks and develop yourself further by taking on responsibilities from day one and receiving a personal development roadmap.
• Regular events for the entire team both onsite and offsite.
• Work in a hybrid model with (2 days / week onsite) and 3060 days per year from your desired location.

Apply below and become a part of our success story!

Our Commitment to Diversity and Inclusion

Project A is committed to diverse and equal opportunities hiring for all applicants candidates and employees alike. We value humans with all our glorious multifaceted backgrounds perspectives and experiences and look forward to your application.