Research Consultant

As an Operations Consultant, you will contribute to: • Operations Research - Work internally with Global Operations on research for local complexities to support Carrot’s global knowledge base, multinational employer customer needs, and member inquiries managed by the Care Navigation team such as internally helping cases related to complex cross border reproductive care pathways. • Knowledge Management - Utilize the language skills to conduct research and audit Carrot’s global knowledge base and other internal databases. • Strategic Problem Solving and - Provide analysis, recommendations and then be able to drive a project through to completion in order to achieve objectives for the local region. The Team: The Global Operations team focuses on the regional, operational, healthcare, and regulatory support of Carrot’s global offerings and programs. The team works collaboratively and cross-functionally across operational, clinical, member, and customer-focused teams to support Carrot’s rapid growth. You will be reporting directly to the Global Operations Lead . Minimum Qualifications: • Professional or personal experiences with fertility care, family-forming services, or health care in Asia • 2+ years of research and healthcare experience • Efficient and effective research skills • Demonstrated ability to manage and efficiently complete multiple complex projects. • Strengths with scoping projects, allocating time, and communicating to team • Experienced and comfortable working remotely. • Fluent (written and verbal) in English, Japanese, and/or Korean Preferred Qualifications: • Additional healthcare, fertility and/or family-building expertise about other countries in APAC region • Fluency in additional languages is a bonus