Performs previsit medical record reviews to identify chronic conditions reported in prior years Identify diagnoses that lack supporting documentation Prioritizes clinical alerts and presents those that are strongly suggestive of an underlying condition Present information to providers in a concise complete manner All other duties as assigned Other Job Functions: Understand adhere to and implement the Companys policies and procedures. Provide excellent customer services skills including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded. Take personal responsibility for personal growth including acquiring new skills knowledge and information. Engage in excellent communication which includes listening attentively and speaking professionally. Set and complete challenging goals. Demonstrate attention to detail and accuracy in work product by meeting productivity standards and maintaining a company standard of accuracy