Business yst Sr

Requisition ID

60329

Requisition Name

Business Analyst Sr

Customer

CT DCF

Address

Position Location Hybrid

Address

505 Hudson Street Hartford , Connecticut 06106-0000

Comment

Candidates must be local or willing to commute or relocate.

No preference

Additional Location Details (City, State) :

Open to US Citizens or Permanent Legal Residents ONLY. Hybrid-remote work schedule requiring 20% on-site presence. Please review the SOW thoroughly as this is for a Data Exchange Lead/BA

Estimated Duration

04/10/2023 - 04/07/2024

Description

STATE OF CONNECTICUT

DEPARTMENT OF CHILDREN AND FAMILIES

STATEMENT OF WORK FOR SACWIS/CCWIS PROGRAM

Data Exchange Lead/Business Analyst

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(X) New Task () Renewal ( ) Fixed Price (X) On Site Support ( X) Remote Support

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1. REQUIRED AGENCY:

Department of Children and Families

Bureau of Strategic Planning

CT-KIND Project

505 Hudson Street

Hartford, CT 06106

2. PROJECT/SYSTEM/PROGRAM OVERVIEW

The Department of Children and Families is in the process of replacing their current system, LINK, in order to comply with the federal rules for a Comprehensive Child Welfare Information System (CCWIS) herein referred to as CT-KIND (Kid's Information Network Database), federal reimbursement, and to update the technology used by agency staff to promote efficiency and improve family outcomes. The CT-KIND Project Team is a collaboration of Business, technical and vendor staff who are in the process of system planning, design, development, testing, conversion, implementation, and initial maintenance related to the replacement of LINK with CT-KIND. This work will allow Connecticut to continue work associated with the state's expansion of the human services modernization effort of leveraging technical infrastructure and existing enterprise service infrastructure for integration with CT-KIND, and the sun-setting of LINK. The agency is currently committed to developing the next generation CCWIS and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.

The agency exited a federal consent decree in 2022 and there are currently a number of initiatives that will help support sustaining the progress and achievements made by DCF. DCF is shifting to a prevention framework under the Family First Prevention Services Act (FFPSA) and has also developed a CT Child Safety Practice Model. The project is using a hybrid version of the Scaled Agile Framework for enterprises (SAFe) agile methodology for development efforts.

DCF works in collaboration with the Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) who provide technical expertise and services as well as an information systems infrastructure to the agency and its roughly 3,000 employees. DCF IS strives to improve continually improving technology services that are cost-effective and of the highest effectiveness and quality.

3. SCOPE OF WORK

The candidate will serve in the capacity of a Data Exchange Lead/Business Analyst, collaborating with the technical and business staff on the CT-KIND Project in support of business processes for CT-KIND. This will require the candidate to analyze and complete documentation for CT-KIND in the area of child welfare; work collaboratively with the technical staff, regional and central office staff, and community partners, including the Judicial System; participate in LEAN events to map out business processes to streamline and reduce inefficiencies; assess business readiness and participate in organizational change management activities; coordinate with social work staff for system development and design; assistance with data exchange plans for new development and compliance with CCWIS and FFPSA data exchange mandates; coordinate closely with internal and external users; and, may assist in testing, training plans, communications and business readiness plans.

The candidate may also be required to analyze and document policy/practice changes and work with the policy and/or change management division at DCF; participate in updating existing or preparing Memorandums of Agreement/Understanding (MOA/MOU) with partner agencies; and, assist in documentation for vendor compliance and federal compliance/reimbursement.

Specifically, the candidate will be responsible for working with the sprint teams to ensure any new development of data exchanges meet the business and community partner agency needs including but not limited to:

1. The analysis of business processes and change management and business organizational readiness initiatives to support the development and design of CT-KIND data exchanges.

2. Works with the project team, stakeholders, agency staff and community partners to fully engage all parties to ensure a proper business functionality in the new system data exchanges.

3. Facilitation of meetings, presentations and/or design sessions.

4. Outreach to community partners/providers including data exchanges/interfaces.

5. Thoroughly documents specifications and design criteria, following State of Connecticut Information Systems standards.

Specific Services Required:

In the role of the Data Exchange Lead, the following services are required:

Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with DCF staff, stakeholders and community partners/agencies to determine the evoloving data exchange needs.

Coordinates with the other project team members on issues dealing with data exchange matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.

Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.

Prepares data exchange documentation and collaborates with development group in an hybrid-agile environment, Product Owners/Managers, System Teams, vendors and stakeholders to ensure best overall documentation is always available.

Generates products such as the project data exchange plan, business cases, feature/requirement documents, user stories, acceptance criteria, meeting notes, decisions, action items, risks, presentations, and training materials, as needed.

Relevant experience and knowledge of CCWIS and FFPSA data exchange regulations.

Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

Excellent communication, presentation, collaboration, writing and interpersonal skills.

Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision and work in a fast-paced environment.

Must have very strong abstract thinking and problem-solving skills.

Provide guidance and training to agency staff as needed.

Communicates key insights and findings to team members.

Assistance in the preparation and facilitation of LEAN Events, business process mapping, gap analysis and requirements gathering.

REQUIRED SKILLS AND EXPERIENCE

For this position, the candidate shares experience and intelligence in the field of child welfare/human services data exchanges with the project team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:

• 5+ Years of Experience as a Business Analyst in Child Welfare/Human Services or related field
• Knowledge of DCF's mission, policy, practice, state agencies and community partners/service providers
• Proficiency in agile development methodologies, including developing acceptance criteria
• Knowledge and understanding of CCWIS and FFPSA Data Exchange mandates
• Knowledge of case management systems and modern web-based capabilities/applications
• Knowledge of Business Processes, requirement gathering and project plan documentation.
• Experience in facilitating large groups for presentations, LEAN Events and trainings

Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

4. ADMINISTRATIVE CONSIDERATIONS

WORK SCHEDULE: 30-40 hours per week - Monday - Friday, 8 AM - 5 PM. Hybrid-remote schedule. Selected Candidate will be required to work on-site 20% of the time.

STATE RESOURCES AND OVERSIGHT: This position is specific to the CT-KIND Project which is a division under the DCF Bureau of Strategic Planning. The selected candidate will report directly to the DCF Program Director or designee.

SECURITY/PRIVACY CONSIDERATIONS: Comply with Vendor Qualification, DCF Child Protection Background Check, FBI Fingerprint Background Check and DCF Non-Disclosure/Confidentiality Agreement

GENERAL/MISCELLANEOUS: N/A

POINT OF CONTACT:

Julie Flemmig, LMSW

State of Connecticut

DCF Program Director

CT-KIND Project

505 Hudson Street

Hartford, CT 06106

Work

Email

Skills.