Customer Care Specialist - Dutch

• Conduct technicalbased customer assistance through voice chat and email on time
  
• Provide exceptional customer experience
  
• Document each interaction in a dedicated CRM system
  
• Act as a key participant within the internal team and wider by taking part in department initiatives providing feedback/updates promoting collaborative solutions and supporting colleagues/department
  

Requirements

• Ability to effectively and correctly communicate verbally and in written format in Dutch/Flemish (C1 level) and English (B2)
  
• Residing in Greece and be able to take on a job in Greece legally without companys support
  
• Experience in Customer Support technical support especially with a help desk or other IT functions
  
• Ability to go through background check
  
• Strong abilities to work independently and as a remote team player
  
• Problemsolving and critical thinking skills
  
• Adaptable and flexible demonstrating abilities to work with process and information changes
  
• Strong working knowledge of external systems and PC based internet and software applications (e.g. internet Microsoft Office)
  

Benefits

• Excellent remuneration package based on experience skills and performance
  
• Indefinite contract
  
• Private health and life insurance
  
• 85 EUR monthly meal vouchers
  
• 65 EUR monthly Work From Home allowance
  
• 14 salaries a yer
  
• Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
  
• Fully remote work from Greece
  
• A dynamic and creative team with positive and friendly atmosphere
  
• Good work environment the employer can show off great reviews from their employees
  
• Guidance and tools to reach your full potential