Assistant Housekeeping Manager - Semiramis Intercontinental Cairo - InterContinental

As the worlds largest family of luxury hotels we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international knowhow and local insights our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If youd like to embrace a wider world of experiences and opportunities wed like to welcome you to the worlds most international luxury hotel brand. Whats the job

Under the general guidance and supervision of the Executive Housekeeper or delegate and within the established IHG policies and procedures Responsible for the cleanliness of hotel Rooms . Also need to train and inspect the performance of assigned Rooms supervisors and attendants. Ensuring that all procedures are completed as per the hotels operating standards. In charge and observe cleaning activity of Floors rooms Service areas Corridors Also responsible for ensuring that the attendants are equipped with proper supplies and equipment to perform highest level of cleaning.

Your daytoday

• 1. To ensure that high level of personal grooming is maintained at all times
• 2. Interacts with Guests as well as individuals outside the hotel including suppliers contractors.
• 3. Cooperates coordinates and communicates well with other Department Heads or Assistants.
• 4. Oversees supervision of all Housekeeping Areas and Staff.
• 5. Monitors the H/K personal to ensure guests receive prompt and courteous service.
• 6. Monitors staff working schedules to meat peak and slack period including staff vacation.
• 7. Coordinates with F/O about accurate room status and additionally to communicate with engineering and laundry on maintenance report status and linen statues
• 8. Conducts routine inspection of all H/K areas including occupied rooms and VIPs.
• 9. Assists on monitoring and controlling inventories of operating equipment linen and uniforms. To ensure par stock are maintained and cost are controlled. Assist on the preparation of the annual budget.
• 10. Maintain Open Door communication for all housekeeping employees.
• 11. Makes sure that the staff follows the rules and regulations of the department as well as those of the hotel as a whole.
• 12. Ensures the Housekeeping Department operates within and guidelines set.
• 13. Interacts with guest as well as individuals outside the hotel including suppliers and contractors.
• 14. Conducts semiannual performance appraisals prepares actions plans to improve individual skills and knowledge if necessary.
• 15. Attend departmental meetings as well the monthly rooms division meeting
• 16. Prepare working schedule for all housekeeping areas
• 17. Staff selecting hiring according to the job qualification.
• 18. Train and develop staff according to the pre set training plan
• 19. Measure on daily basis the compliance of set standards.
• 20. Periodically review and up date the departmental standards
• 21. Responsible for increasing and maintaining staff performance
• 22. To adhere to standards and procedures
• 23. To take disciplinary action when ever needed
• 24. Responsible for the cleanliness and hygiene within the working areas
• 25. Responsible for the repair and maintenance of all equipment and utensils
• 26. Assist in setting up the hotel annual budget
• 27. To complete all business plan issues
• 28. To hold departmental meetings and briefings.
• 29.Performs any other duties as required by the Executive Housekeeper.
• 30.Demonstrate awareness and adhere to the occupational health and safety legislation policies and procedures.
• 31.Be familiar with the Hotel safety first aid fire and emergency procedures and operating equipment safely and responsibly.
• 32.Report security incidents and accidents in accordance with the Hotel requirements.

What we need from you

• A bachelors degree or any relevant studies ideally.
• 5 years of proven experience in luxurious hotels as with relevant Training & certificates.
• Excellent communication skills in both directions of management and the scaled English language score for the position

At IHG weve made a promise. As one of the worlds leading hotel groups were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome cared for recognised and respected wherever they are in the world. Want to be part of the journey

As the worlds first and most global luxury hotel brand InterContinental Hotels & Resorts has pioneered international travel since the 1940s we are passionate about sharing our renowned international knowhow and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If youd like to embrace a world of opportunities wed like to welcome you to the worlds most international luxury hotel brand.

Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.