DMS Coordinator

Compnay Eicher

Payroll Randstad

Profile DMS Coorinator

Dealer Visits Fresh Training to the New Manpower

Dealer Visits Refresher Training to the Existing Manpower
Dealer Visits Utility of iPads & MDM installation verification
Dealer Visits MSD User IDs Creation / Deletion as per the manpower availability.
Dealer Visits Refresher Training on MSD & BI Reports to DP / Sales Manager / Service
Manager
Dealer Visits Feedback from the users for improvements in MSD
Regional Training Class Room / Remote Training New Functionality (along with SOP)
Regional Training Class Room / Remote Training Existing Functionality (along with SOP)
Identifying the Clarification Tickets and provide the training to the respective user
accordingly and ensure they are not repeated.
New Dealerships onboarding Master data collection MSD configuration MSD training
iPads MDM configuration
Ticketing Tool Training How to raise the tickets How to follow the Escalation Matrix
How to Check the ticket status before escalating as per escalation matrix
BPA Regional Team Job Description
Good handson knowledge in MS Excel Google Sheets MSWord Google Docs
MSPowerPoint Google Slides
1. PreRequisite:
a. Working knowledge in Automobile Industry (either in Sales or in Service) at least 2
years
b. Any Graduate
c. Should have good communication skills
d. Should be able to Travel as Job needs extensive travelling (minimum 15 days a
month)