Account Manager
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
- Responsible for increasing revenue generated from assigned accounts over previous years revenue (Upsell and Cross Sell).
- Day-to-day account relationships that include developing and sustaining a positive business environment conducive to growing the use of products and services and their associated revenue.
- Responsible for the retention of the account.
- Serve as escalation point for account issues.
- Maintain awareness of the company's competition.
- Identifies development potential in existing accounts by studying current business; interviewing customer personnel and identifying and evaluating additional needs; analyzing opportunities and closing Statement of Works (SOW’s).
- Develop sales by generating leads; making presentations; explaining product and service enhancements and additions; introducing new products and services to existing clients as well as prospective clients. Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities
- Maintains ongoing communication with clients.
- Initiates actions to meet clients’ needs (being pro-active).
- Take bottom line for project deliveries ensuring product deliveries as committed and coordinating smooth handover of clients from sales to relationship.
- Uses previous experience or new acquired knowledge to solve new problems he /she faces in own activities or team members activities
- Shares new acquired knowledge with other team members to be applied in future activities, be aware of new products and try to cross sell the same to clients.
- Establish effective relationship with all internal company Units including IT, Customer and Solution Design, Projects, Operations, Finance and the Personalization Unit.
- Be a trusted partner supporting the relationships with the company's International customers.
- Effectively escalate on customers behalf within the company, and ensure the issue is resolved in a prompt manner.
- Provide input and participate in new product development.
- Conduct progress meetings with relevant accounts.
- Effectively understanding and exploiting new opportunities.
- Managing client stakeholder expectations.
- Client Retention Rate.
- Client Satisfaction Index.
- Successfully transitioning new accounts.
- Perform other duties as requested by the company.
نوع التوظيف
دوام كامل
المجال
القسم / المجال المهني
الحسابات / الضرائب / التدقيق / سكرتير الشركة
