Receptionist for power up fitness gym

Overview

Key responsibilities

• Greet and welcome members and guests with a friendly and professional demeanor.
• Answer screen and forward incoming calls while providing accurate information.
• Manage the reception area ensuring it is clean organized and presentable.
• Handle membership inquiries provide information about gym services and assist with new member signups.
• Assist in maintaining security by following procedures and controlling access.
• Process payments for gym services merchandise and memberships.
• Maintain an organized filing system and manage administrative tasks such as data entry and document preparation.
• Coordinate and schedule appointments for members and personal trainers.
• Monitor and maintain office supplies inventory.
• Assist in resolving any member concerns or issues in a professional and efficient manner.
• Collaborate with other staff to ensure smooth and efficient gym operations.
• Assist in organizing and coordinating special events and promotions at the gym.
• Adhere to all company policies procedures and confidentiality guidelines.
• Contribute to a positive team environment by fostering open communication and teamwork.
• Stay updated on gym offerings policies and procedures to provide accurate information to members and guests.

Required qualifications

• High school diploma or equivalent.
• Prior experience in a similar customerfacing role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in using computer systems and office software.
• Ability to maintain a polished and professional appearance.
• Customer service orientation with a positive cando attitude.
• Ability to handle multiple priorities and work well under pressure.
• Attention to detail and accuracy in all tasks.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility to work varying shifts including evenings and weekends.
• Ability to adapt to a fastpaced and dynamic work environment.
• Team player with a willingness to assist and support colleagues as needed.
• Knowledge of fitness industry and gym operations is a plus.

communication,customer service,organizational skills,teamwork,computer skills