Key account Manager WFH

Overview:

Key Responsibilities:

• Develop and maintain strong relationships with key clients
• Understand client needs and develop customized solutions
• Reach sales targets and ensure client satisfaction
• Collaborate with internal teams to meet client needs
• Identify opportunities for upselling or crossselling
• Monitor market trends and competitors activities
• Prepare reports on account status
• Resolve client issues and manage escalations
• Develop strategic account plans
• Ensure timely delivery of products/services
• Negotiate contracts and agreements
• Attend industry events and conferences
• Forecast and track key account metrics
• Provide feedback to the internal teams for improvements
• Stay updated on industry developments

Required Qualifications:

• Bachelor s degree in Business Administration or relevant field
• Proven work experience as a Key Account Manager
• Demonstrated sales and negotiation skills
• Strong communication and interpersonal abilities
• Ability to manage multiple projects and clients simultaneously
• Strategic thinker with excellent problemsolving abilities
• Proficiency in CRM software and Microsoft Office
• Ability to work independently and as part of a team
• Analytical and organizational skills
• Understanding of sales performance metrics
• Ability to travel as needed
• Excellent presentation and reporting skills
• Strong business acumen and market knowledge
• Creative and innovative mindset for client solutions
• Proven track record of meeting and exceeding sales targets

negotiation,communication,sales,strategic planning,skills,teams,crm software