صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيلم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
WHAT TO KNOW BEFORE APPLYING
WHO WE ARE
Capago International has been the exclusive representative for the processing of Schengen visa applications on behalf of the French Ministryof Foreign Affairs in South Africa since 2010 in Kuwait since 2012 in Azerbaijan since 2017 in Bnin Togo Guinea Burkina Faso & Mali in 2018 and in Sierra Leone in 2021.
Founded in 2010 we are now 210 employees globally.
As part of our development we are looking to strengthen our Operations Department and are currently recruiting Customer Support Agents looking for new challenges within a dynamic and human focused company.
DESCRIPTION
As our Cape Town Contact Centre prepares to extend its support to cover operations in West Africa we have identified a strategic need to bolster our team. We are looking to hire Frenchspeaking Agents who will play a crucial role in managing overflow and providing backup support to our West African operations.
This initiative is designed to accomplish two primary objectives: firstly to enhance the level of customer service provided to our Frenchspeaking clientele ensuring they receive timely efficient and effective support. Secondly to maintain seamless operations during peak hours effectively handling any overflow of contacts and ensuring no customer query goes unanswered.
RESPONSABILITIES
The main responsibilities of the Customer Support Agent are as follows:
SKILLS
The skills required for this position are:
DIPLOMA AND EXPERIENCE
دوام كامل