Guidewire Production Support Lead

Job Description:

To lead and drive a team of developers in a fastpaced environment while solving difficult business problems.

Lead the Production Support team

Prioritize Defects and resolve them within SLA.

Prepare and enhance design documents that would be needed to support product configuration Field mapping Data definition rules definition etc.

Be responsible for leading the solutioning efforts by developing and presenting POCs.

Configure build & develop Guidewire components using GOSU Wizards PCF Data Model Workflow Activities Product Designer etc.

Identify value additions that can be built as configuration components and reused on multiple projects to gain efficiency / productivity.

Coordinate with business users business analysts and team members to understand the business requirements and configure complex business rules and workflows.

Trouble shoot & resolve technical issues provide solutions & workarounds to critical requirements.

Lead mentor & coordinate with the offshore team.

Oversee and contribute to daily communication / reports between onsite and offshore.

Oversee daily task allocation monitoring and status reporting to the client & project leadership

Knowledge Skills and Experience

Have an overall work experience ranging between 712 years with at least 5 years of Guidewire PolicyCenter BillingCenter or ClaimCenter implementation experience solution design configuration extension customization and post live support experience.

Have a differentiator mindset a practitioner who contributes to asset creation and build the competency / team.

Experienced in Guidewire Cloud development.

Have a deep insight into the SDLC and strong understanding of Agile methodologies.

Demonstrate a strong understanding of application development projects involving the implementation of complex business rules.

Have proven technical experience in requirement analysis detailed designs and implementation activities required to ensure the development integration and longterm maintenance of applications.

Expertise in configuration and development of various areas of Guidewire Transactions Job configuration Experience in implementing multiple LOBs Forms Management Administration Account Management Contacts and so on.

Configure build & develop Guidewire components using GOSU Wizards PCF Data Model Workflow Activities Product Designer etc.

Have previous experience with using XML GUnit Jenkins / GIT /TFS etc. any code coverage or code scanning tools like SonarQube.

Have previous experience in using app servers like IBM WebSphere WebLogic JBoss Tomcat etc.

Have previous experience in using DB Servers like SQL Oracle or DB2

Possess excellent oral and written communication skills.

Guidewire Certification preferred.