SYSTEM SUPPORT ANALYST

Title : SYSTEM SUPPORT ANALYST
Location : Tallahassee FL
Type : Contract Onsite

Our client is looking for a candidate to Respond and Resolve inquires related to the use of the clients portals received via Help Desk line or ticket management system as needed by the end user.

Minimum Qualifications:

• Two years of experience in a help desk environment (i.e. providing technical assistance answering support calls etc.)

• Two years experience writing SQL queries against SQL databases.

• One year of experience working with surveillance and the most up to date reporting systems.

• One year of experience writing technical and developing training documentation materials and recording training videos.

SYSTEM , SUPPORT ANALYST , SQL QUERIES