Assistant Operations Manager

As an Assistant Operations Manager you will play a pivotal role in ensuring the smooth running of our removal operations. Your responsibilities will include but are not limited to:

• Excellent communicator and experienced in managing people fostering teamwork and promoting a collaborative environment.
  
• Overseeing daily operations including resource allocation team briefings equipment booking and external resource/labour coordination.
  
• Ensuring compliance with Health & Safety regulations including collecting daily defect sheets monitoring equipment checklists and providing adequate training and PPE.
  
• Managing Waste Transfer notes timesheets and operational profitability in line with company budgets.
  
• Supporting business development and client management efforts as required.
  
• Coordinating daytoday activities assigning resources efficiently and seeking operational efficiencies.
  
• Liaising with warehouse operatives and coordinating associated activities.
  
• Negotiating rates managing costs effectively generating purchase orders and assessing suppliers.
  
• Providing excellent customer service administration verifying work information sheets and handling carton deposits promptly.
  
• Advising on resource availability pricing and delivery of products to clients.
  
• People management including training development performance management and enforcement of company policies and procedures.
  
• Monitoring vehicle compliance with transport regulations supervising driving hours and collaborating with removal crews for efficient operations.
  
• Acting as Deputy for Operations Manager when needed.
  

• Excellent knowledge of the removals sector and understanding of associated procedures and legal requirements.
  
• Proficient IT skills and preferably hold a CPC qualification at a National Level.
  
• Experience in planning work schedules and numerate skills essential for operations management.
  
• Strong communication leadership and management skills to efficiently lead a successful team.
  
• Ability to problemsolve using own initiative in the face of daytoday challenges.
  
• Flexibility and willingness to support removals teams as required.