You’ll make an impact by:
- Responsible for processing AR Customer payments in the SAP ERP system.
- Achieve the agreed customer service levels and performance metrics associate with payment processing.
- Ensure all process procedures are adhered while processing the AR payments into the SAP ERP.
- Work closely with collectors/Front Office to drive towards solutions.
- Provide training to new joiners & resolving queries in timely manner.
- Responsible for providing data to team leader in the absence of Process expert.
- Suggest & drive improvement projects within the process.