Service Engineer

• As a Service Engineer you will:
• Be willing to travel & to do some shift work as needed.
• Be willing to take a diverse approach with equipment
• Perform preventive maintenance activities.
• Perform routine service activities
• Adjust and trouble shoot control systems
• Perform occasional installation & machine assembly.
• Participate in the installation of relevant rebuilding/upgrade kits
• Be able to act as site responsible for L1 and L2 Capital Equipment installations at customer sites
• Inform relevant colleagues in a timely manner about Technical Issues you have discovered
• Inform relevant team mates about ongoing service activities as well as of any issues affecting our customers or the quality of our service.
• Act as an ambassador for the company at all times ensuring good working relationships with the customer and your colleagues and ensure our reputation is sustained
• Complete all work in accordance with company and Customer safety regulations and requirements and in accordance with companys standards and requirements regarding product quality and food safety. Escalate all discovered food safety quality assurance and regulatory issues.
• Comply with all reporting requirements & maintain your understanding of all relevant technical documentation.
• Conduct relevant customer training.
• Deliver on KPI s that focus on productivity customer satisfaction and contribute to our maintenance work sales margin and growth.

• A professional approach to your duties and take responsibility for service delivery
• A willingness to learn & an interest to forge a challenging career in service delivery
• Self motivation with a can do attitude when taking on daytoday challenges
• The ability to coach & mentor more junior colleagues when needed
• Food manufacturing industry experience would be an advantage
• Experience in customer facing discussions & leading teams would be an advantage

• Project management basics
• QT Quality culture
• TS Automation
• TS Food safety
• TS Systematic problem solving
• TS Commissioning
• TS Production Equipment Functionality
• TS Production lines
• TS Maintenance Execution
• TS Maintenance & Reliability Concepts
• TS Customer & business understanding
• TS Portfolio knowledge
• TS Basic Occupational Health and Safety
• LB Build Capability
• LB Create Dynamism
• LB Drive Productivity

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